The role of a Mental Health First Aider

Learn more about how to become an MHFA, the outcomes and benefits, the role itself and what MHFA training equips you for.

Mental Health First Aiders Heart

What is a Mental Health First Aider?

The role of a Mental Health First Aider in the workplace is to be a point of contact for any employee who is experiencing a mental health issue, or emotional distress.

It’s important to note that Mental Health First Aiders are not therapists or psychiatrists, but they can offer support through non-judgemental listening and guidance. First Aiders may also be able to provide signposting advice – though it’s also worth noting that most if not all such resources should be findable via this website.

Mental Health First Aiders will listen to you without judgement, and with compassion. They will help you to find the next step in accessing help, and will support you to take that step – they understand that this can often be difficult.

As well as the role description above, you can also click the button below to learn more about all three tiers of our mental health first aid training, and how MHFA’s fit into this.

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Who are our Mental Health First Aiders?

We are lucky enough to have a number of trained Mental Health First Aiders throughout the organisation. To find out who your nearest MHFA is, click the button below.

All of our First Aiders are members of staff, who have committed to this role in addition to their normal day job. They understand the world that you work in, and that sometimes your mental health might be better on some days than others.

MHFA training is available and takes place regularly. To register your interest, please contact