Personal support (counselling)

NENC ICS Staff Wellbeing Hub has a personal support service that is accessible to all Gateshead colleagues. This support can be accessed both directly via self-referral or via referral from a third party.

The biggest difference to our own talking therapy support offering here at Gateshead is that this service can be accessed completely confidentially if desired.

To access the service confidentially, just follow the instructions when completing the self-referral form. Please note that referrals are only picked up between Monday to Friday (excluding any bank holidays), between 9:00am – 5:00pm.

In addition to the Hub’s talking therapy service, colleagues can also call a dedicated helpline, accessible on 0191 223 2030. Please note that the same access times as above apply. Those in need of immediate support are advised to contact a GP or local crisis service. You can also learn about further immediate support here.