Advice, Support and Kindness (ASK) after Trauma

Where you or your team has recently experienced or witnessed serious injury (particularly involving colleagues at work) or have recently experienced an incident involving death or threat to life at work, the Advice Support and Kindness after Trauma support offer available through the NENC ICS Staff Wellbeing Hub may be for you.

The ASK offer provides access to a TRiM practitioner, who can offer supportive conversations, signposting to appropriate support and evidence-informed interventions. To learn more about the support, including what TRiM is and how it can help you, please download the document via the button below.

To access Advice, Support and Kindness after Trauma, please call the Wellbeing Hub team on 0191 223 2030 or email [email protected].

Mental Health Diffusers

Within #TeamGateshead, we have dozens of trained mental health diffusers who can provide immediate debriefing, support and signposting to colleagues who are involved in a traumatic incident.

In cases of emergency, please do not hesitate to get in touch with one of our mental health diffusers. A full list of our trained diffusers, including their contact details, can be found through the button below.

Mental Health First Aiders

Also there to offer peer support to colleagues are dozens of trained Mental Health First Aiders who can act as a first port of call for colleagues struggling with a mental health issue or who are experiencing emotional distress.

First Aiders provide support through non-judgemental and compassionate listening, as well as signposting, guidance and support in taking the first step towards accessing any further help.

To check out our full list of Mental Health First Aiders, check out our finding a first aider page.

The Listening Space

The Listening Space is our dedicated health and wellbeing facility, located on-site at the QE at the far end of the Peter Smith Surgery Centre car park. The facility provides a dedicated area for colleagues to use for health and wellbeing matters, activities and reasons.

In addition to hosting wellbeing activities, this facility is often deliberately left unbooked to provide colleagues experiencing a particularly traumatic or difficult shift with a dedicated and relaxed place to decompress, have private conversations and reflect.

Please note that to gain access to the Listening Space, you must first visit QE Facilities or ECC Reception and request access is added to your ID card.