In early 2022, Gateshead Health partnered with Citizens Advice Gateshead to provide all Trust and QE Facilities colleagues with priority access to their advisors – meaning a response within one working day.

Since establishing the partnership, the Citizens Advice Gateshead team have also been extremely active in supporting colleagues on-site. As well as a number of pop-up stalls throughout notable wellbeing awareness events such as Stress Awareness Month and Mental Health Awareness Week, advisors have also joined us in hard-to-reach areas to provide targeted stalls to those who might not always be able to visit our highly-populated areas.

As well as an advisory presence, Citizens Advice Gateshead also assist colleagues with regular training sessions and advisory bulletins, viewable below. All colleagues can access their support, regardless of location – simply use the details below to gain priority access. Please note that if calling, you should leave a voicemail.


*Please note that details listed on this page are strictly for Gateshead Health colleagues. Checks are in place to ensure that those who try to gain priority access are colleagues of the Trust or QE Facilities.