Responding to the death of a colleague, terminal illness or a tramatic incident
This guidance aims to help managers understand the key role they play, as well as the responsibilities they have, following a traumatic event involving one of their team. This includes the passing of a colleague, or diagnosis of a terminal illness. As a manager, you’ll find helpful information about Trust processes that must be followed during these times, as well as around the support that is available to you and your team.
We hope that this guide provides you with clarity on what to do in the first instance. However, the guide should also be useful in guiding you through some of the practicalities, such as how you might be able to create flexibility and space for colleagues who are affected while maintaining the delivery of your service, and how communications should be managed.
Key contacts are also included, in addition to guidance on how and when they might be involved with processes that are aimed to supporting all who are impacted – including colleagues, friends and family. Considerations like payroll, pension, employee records and more are also covered to help you navigate each step with confidence.
Also included in the guide’s appendices are processes, letter templates, support resources and checklists, helping keep things simple wherever possible.