Our friends over at Citizens Advice Gateshead have put together a video which features three real-life success stories of effective signposting from line managers at Gateshead – which has helped them to support colleagues in need to achieve a number of positive outcomes.

The video does a fantatsic job of demonstrating the impact a quick conversation with or email to Citizens Advice Gateshead can have for our colleagues, and is well worth a watch for all in #TeamGateshead.

In the video, you’ll meet Joanne, Paul and Ryan, each of who share their story of how advisors have helped them to achieve positive outcomes in areas including housing repairs, benefit decision appeals and income boosts.

All Gateshead colleagues can access Citizens Advice Gateshead advisors through our partnership with them, guraranteeing a response in one-working day. This can be done through our dedicated contact details on 0191 490 4231; via email on [email protected] or at one of our weekly on-site drop-in sessions.

Tune in below to hear more about the success stories – and help us spread the word about the service by downloading the poster on the button below.