On Wednesday 10th September, we’ll observe World Suicide Prevention Day. While it’s a day to remember those we have lost and the loved ones they have left behind, the day is also a powerful reminder of the importance of proactive mental health support, especially within the NHS.

Our working environment is often a demanding one for our colleagues. A recent study by the British Medical Association (BMA) found that almost half of NHS staff have experienced anxiety, depression, or a similar mental health condition, with a significant number having considered leaving their roles due to poor mental health. The proactive management of our mental wellbeing isn’t therefore just a compassionate choice; it’s a necessity for ensuring our colleagues are well, happy and can continue to provide quality care.

Results of our recently-completed Health Needs Assessment have already provided valuable insights, with initial analysis of the results showing that 3 in 10 of colleagues feel as though support is lacking when it comes to their mental wellbeing.

This finding highlights the vital importance of being aware of and accessing the comprehensive range of support options available to all of our colleagues. Please take a moment to familiarise yourself with some of these resources below, and don’t hesitate to reach out if you or a colleague needs help. We’d also love to hear how you think we can better share this information – so please do share your feedback with us directly too if you have any thoughts.

NENCICS

NENC ICS Staff Wellbeing Hub

The North East and North Cumbria ICS Staff Wellbeing Hub offers free, confidential support to all NHS colleagues. This service aims to provide rapid access to psychological support, generally within one working day. In addition to 1-to-1 psychological support, the hub also provides access to regular group support sessions on topics such as stress, burnout, and resilience. You can complete their self-referral form here, and you’ll always be able to easily find a link to their website through our dedicated staff wellbeing hub page.

Boost Logo

Boost Wellbeing Support

Another regional wellbeing staff support offer comes from Boost, a platform which has recently been updated to host a range of resources including targeted support for those experiencing organisational change, as well as the promotion of wellbeing-focused resources such as training sessions on workplace wellbeing and building personal resilience, targeted support for leaders and much more.

Mental Health First Aider banner

Mental Health First Aiders

Our internal peer support network of Mental Health First Aiders is here to provide listening support and signposting to relevant resources. They are trained to offer an empathetic ear and guide you toward the help you need.

A full list of our trained First Aiders (along with contact details) can be found here, while those interested in becoming a First Aider themselves can find out how to book on to a training course here. A one-day course is available for line managers, with a 2-day course available for all other colleagues. Training dates for 2026 will be confirmed in the near future.

Professional Nurse ADvocates

Professional Nurse Advocates (PNAs) & Professional Midwifery Advocates (PMAs)

Our PNAs and PMAs offer clinical restorative supervision, providing a opportunities for professional and personal development, inclusive of wellbeing support.

As well as supporting and encouraging individuals who are seeking support, our PNAs and PMAs can also work with managers to provide team-based support such as drop-in sessions, making them a really useful and flexible resource for all.

SOS - Support

Crisis Support

In times of urgent need, our crisis support page is designed to help you access the most appropriate and effective crisis support as quickly as possible.

If you are a line manager, we advise downloading our guidance which includes the essential steps on how to most effectively support a colleague experiencing a mental health crisis, ensuring you are aware of the most appropriate and effective steps to take and that you have this to hand if and when you may need it.

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Mental Health Defusers

Where you have experienced a traumatic incident at work, our mental health defusers are fully-trained and available to provide immediate debriefing. A full list of our Mental Health Defusers along with their contact details and general availability can be found here. This support is crucial for processing difficult events and preventing or limiting negative longer-term mental health impact.

Line manager guidance for supporting teams following a traumatic incident is also available through our manager guides area, while further team support is also offered through the NENC ICS Staff Wellbeing Hub on request by email, on [email protected]

NENC ICS Suicide Prevention Network

Suicide Prevention Training:

We’re always keen to promote the free and quick Suicide Prevention Training made available through Zero Suicide Alliance.

Those who take the 30-minute course will learn about suicide risk factors and warning signs, how to talk to someone you’re worried about, where to find further support and more.

What’s next?

We continue to strive to improve our support for staff in relation to their mental health. Current areas of focus in health and wellbeing include the launch of new line manager guidance around supporting staff with their mental health, providing a go-to resource which brings together a wealth of support options to ensure that colleagues are better supported in the workplace. We hope to launch this over the coming weeks, after working with key stakeholder groups to ensure the document is of use before distributing more widely.

Elsewhere, new managing stress at work guidance is under development, which will introduce updated stress risk assessments and team-based stress risk assessments, while also providing a toolkit for helping colleagues manage, limit, prevent and eliminate stress wherever possible. The guidance provides a framework for a switch in approach to stress, focusing on moving to a more proactive and prevention-first approach, which is complemented by resources to help colleagues manage stress and access psychological support offers wherever needed. Those who would like to offer feedback on an early draft are invited to get in touch on [email protected].

And these pieces of work should ultimately feed well into a new staff wellbeing strategy that will soon be developed off the back of your feedback from our Health Needs Analysis, outlining how we’ll switch to a more preventative approach embedded in making sure we’re getting the basics right. This will ensure that we’re matching efforts to support staff when its needed with the effort to prevent them from becoming well in the first place – hopefully helping create a happier, healthier environment.